General Product Warranty   

Limited Warranty Coverage

• If product does not work properly because of a defect in materials or workmanship, Arista Corp. will, for the length of the period of two years, which starts with the date of original purchase (invoice date), at its option either repair your product with new or refurbished parts, or replace it with new or a refurbished product.
  
  

• The decision to repair or replace will be made by Arista Corp. During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts.
  
  

• The customer pays the freight for shipping the defective products to Arista Corp. After repair or replace, Arista Corp. will ship and pay UPS Ground for the products back to the customer.
  
  

• This Limited Warranty only applies to products purchased and serviced in the United States or Canada. Customers outside of the United States or Canada will need to pay the freight for shipping to Arista Corp. and shipping back to the customer after repair or replacement. 
  

Limited Warranty Limits and Exclusions

• This Limited Warranty ONLY COVERS failures due to defects in material or workmanship, and DOES NOT COVER normal wear and tear, cosmetic damage or similar.
  
  

• The Limited Warranty DOES NOT COVER damages due to external causes including, but not limited to, failures which are caused by products not supplied by Arista Corporation.
  
  

• The Limited Warranty DOES NOT COVER damages and/or failures which result from negligence, accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustment, improper maintenance, power surge, problems with electrical stability, failure to maintain environmental conditions within operating range specified by manufacturer, relocations or attempts to relocate systems, lighting damage, modification, service by anyone other than authorized service providers, usage not in accordance with product instructions, failure to perform required preventive maintenance, problems caused by use of parts and components not supplied by Arista, and/or adding or altering components without concurrence of Arista technical support. 
  
  

• Any signs that the serial numbers have been altered or tampered will void this warranty.
  
  

• There is no expressed warranty except as stated under "Limited Warranty Coverage". Under no equitable theory shall Arista Corporation be held liable for monetary and/or non-monetary damages resulting from the normal or abnormal usage of our products. Use, distribution and/or similar engagement of our products constitutes implied agreement to these and similar Arista Corporation Limited Liability policies.

Arista Corporations Limited Liability

• Arista Corporation is not liable for incidental or consequential damages resulting from the use of Arista products or arising out of any breach of Arista's full limited warranty.
  
  

• Arista Corporation is not liable for damages or reimbursement for lost time, lost revenue, cost of having someone remove or re-install an installed unit if applicable, or travel to and from the service providers.
  
  

• Arista is not responsible for product lost during shipment. All products being returned for Limited Warranty repair or replacement must be sent freight prepaid. Each box must reference the following information: Customer/Contact Name · Return Address · Phone Number · RMA Number (issued by an authorized ARISTA source). The RMA number must be written on the outside of the shipping container for identification purposes. Shipments not properly identified will be refused.
  
  

• All expressed and implied warranties, including the limited warranty of Merchantability are limited to the period of the limited warranty, unless otherwise indicated in writing by Arista Corporation.

Customer Responsibility

• By requesting service, the eligible customer acknowledges the terms of the limited warranty, including the disclaimer and limitation of liability provision. Prior to seeking service, the end user must back-up all data, programs, files and/or similar digital documents that may become damaged and/or lost due to service. Arista Corporation, WITHOUT LIMITATION, is not responsible for lost, damaged or otherwise destroyed data due to service.

Disclaimer

• ARISTA RESERVES THE RIGHT TO CHANGE ANY OF ITS TERMS OF SERVICE, WARRANTY POLICIES, SERVICE PROGRAMS, SERVICE METHODS AND/OR SIMILAR POLICIES AT ANY TIME AND WITHOUT PRIOR OR FORMAL NOTICE TO ITS CUSTOMERS, VENDORS, RESELLERS, END USERS OR SIMILAR.